API Request

This is the initial step of a Studio flow triggered by an API request.
Studio API flows can be used to initiate outbound calls to notify contact persons of specific events, forward those calls to an external phone, or request a direct callback.

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Note

For more detailed information related to API request flow use cases, please refer to the following articles:

• Sending Notifications to Contacts via API Request
• Using Studio API Flows to Forward Calls to External Numbers
• Using Callbacks and Auto-Answer in API-triggered Flows