Voice Transcription
Note: This component has additional usage costs. For detailed information on these costs, please contact Support or your Customer Success Manager.
The Voice transcription component enables you to:
● Turn voice into text and send the information to Conversations.
● Use a Conditional Statement to make routing decisions based on the words uttered by the caller.
![Voice Transcription.png 522](https://files.readme.io/6a6aa53-Voice_Transcription.png)
Additional Resources:
Updated 8 months ago