Voice transcription

Note: This component has additional usage costs. For detailed information on these costs, please contact Support or your Customer Success Manager.

The Voice transcription componentcomponent - Components are the basic building blocks of a call flow. There are multiple components available that you can add and configure to suit your needs. Check the full list of available components in the "Studio Components" section of this guide. enables you to:

● Turn voice into text and send the information to Callbar.
● Use a Conditional Statement to make routing decisions based on the words pronounced by the caller.

Additional Resources: