Callback and Voicemail from Queue
With Studio, you can offer the caller alternative options like leaving a voicemail or placing a callback request while in the waiting queue.
These alternative options are configured in the Assignment and dial component.
For example, if you wish to configure Callback from queue, select the digit, and add a new component with Callback through the Send to drop-down list.

Assignment and Dial exit with Callback from queue
Updated over 1 year ago