Exits

An exit for the Make Outbound Call component can be configured for the following scenarios:

• Answered: the exit the flow follows if the contact person answers the call.
• Invalid number: the exit the flow follows if the specified outbound phone number does not belong to the Talkdesk account.
• Busy: the exit the flow follows if the contact person's phone line is busy or the contact person rejects the call.
• No answer: the exit the flow follows if the contact person does not answer the call.
• Voicemail detected: the exit the flow follows if voicemail detection is enabled and an answering machine is detected.

Error Handling

The "Error Handling" section defines the behavior for unexpected failures during a component's execution. For more information, see "Error Handling" in this article.