Loops

There are four nodes in Studio that enable you to create loops. They are called loopable nodes:

• Standard IVR
• Input IVR
• Voice IVR
• Voice transcription

You can configure one-level loops, in which the Exit to a loopable node is the node itself, as shown in the example below:

Alternatively, you can configure multi-level loops, in which the Exit to any node is a previous loopable node in the flow:

If you were to attempt doing the same with non-loopable nodes, the following error would be displayed when you saved your flow:

This is true for both one-level loops, as seen in the example below:

And multi-level loops: