Overview

Components are the basic building blocks of a call flow that you can configure to perform basic actions and to suit your needs.
The full list of available Studio components can be found below.

Studio Components
Assignment and Dial
Auto-answer
Calendar-based Rules
Callback
Conditional Statement
End Flow
Estimated Waiting Time
Forward to External Number
Incoming Call
Input IVR
Play Audio
Record
Reporting
Salesforce Data Dip
Send to Voicemail
Standard IVR
Time-based Rules
Traffic Splitter
Voice IVR
Voicemail
Voice Transcription