Stream Audio Unidirectional

Note: This component has additional usage costs. For detailed information, please contact your Talkdesk representative.

The Stream Audio Unidirectional component streams voice calls from Talkdesk to a partner using a WebSocket (WSS) connection, at any point in the call flow.

This component supports unidirectional audio streaming only, though it streams both channels: agent and caller. Bidirectional streaming, and streaming only the agent's or only the caller's voice, are available only when the stream is started via the API.