Stream Audio Unidirectional

Note: This component has additional usage costs. For detailed information on these costs, please contact Support or your Customer Success Manager.

Stream audio unidirectional allows you to stream voice calls from Talkdesk to a Partner using a WebSocket (WSS) connection at any time throughout the call flow.

The component only allows unidirectional audio stream, though it will stream both channels: agent and caller. Bidirectional streaming and streaming only the agent or the caller's voice are only available when the stream starts via the API.