To ensure the correct functioning of a call flow and of each Studio component, Talkdesk establishes default service quotas, as described in the table below.
Note: These values do not represent the limits for all areas of Talkdesk and are only applicable to accounts using Talkdesk Studio™.
Phone numbers per account
Flows per account
API Flows requests per second, per account
Functions components per account*
Salesforce Data Dip components per flow*
Execute Action components per flow*
Maximum executed steps per interaction
Step output payload size (platform hard limit)
Execute Action output payload size
Exposed context value limit
1024 characters (per value)
Maximum payload limit for API Triggered Flows requests
For more information on Studio’s service quotas, please contact your Customer Success Manager (CSM) or Talkdesk Support.
Note: When you approach the 500 flows’ service limit, a warning message will be displayed. The growing number of Functions, Salesforce data dip and Execute action components impacts the performance of Studio Flows validation process.
Updated about 9 hours ago