Preferences

Phone number

Configure the variable that contains the phone number that will be analyzed.
Usually, the variable “source_phone” from the Incoming Message is used as the input variable, but any other variable that contains a phone number can be used.
The “source_phone” variable can be defined for SMS and/or WhatsApp channels in the initial step of the flow.

Variables

There is a set of variables that can be used to route the interaction in Studio, as shown in the table below. Use them to fill in the relevant 'Variables' fields:

Phone validation insights.

Validation Insights

Validation Insight	Description	Value type	Value ranges
VOIP	Illustrates if this phone number is a Voice Over Internet Protocol (VOIP) or a digital phone number.	String	“true” “false” “N/A”
Risky	Points out if this phone number is associated with fraudulent activity, scams, fake accounts, or other suspicious behavior.	String	“true” “false” “N/A”
Valid	Indicates if the phone number is considered valid based on assigned phone numbers available to carriers in the contact’s country.	Boolean	“true” “false”
Active	Reveals if this phone number is a live phone number that is currently active.	String	“true” “false” “N/A”
Leaked	Indicates whether this phone number has recently been exposed in an online database breach or compromise	Boolean	“true” “false”
Status	The phone validation status as a result of the Fraud Score.	String	“SAFE” “SUSPICIOUS” “HIGH_RISK”
Carrier	The carrier this phone number has been assigned to, or "N/A" if unknown.	String	(the carrier name) null
Country	Indicates the 2-character country code associated with this phone number.	String	“US” “PT” “GB”
Spammer	Identifies if the phone number has recently been reported for spam or harassing calls/texts.	Boolean	“true” “false”
Pre Paid	Indicates if this phone number is associated with a prepaid service plan.	String	“true” "false” “N/A”
Line Type	The type of line this phone number is associated with (Toll-Free, Wireless, Landline, Satellite, VOIP, Premium Rate, Pager, etc...) or "N/A" if unknown.	String	“VOIP” “Toll-Free” “Wireless” “Landline” “Satellite” “Premium Rate” “Pager” “N/A”
Fraud Score	The risk score. It measures how likely a phone number is to be fraudulent.	Integer	Percentage from 0 to 100 with no decimal numbers Fraud scores < 75% are considered Safe Fraud scores >= 75% and < 85% are Suspicious Fraud scores >=85% are High-risk
Recent Abuse	Details whether this phone number has been associated with recent or ongoing fraud.	String	“true” “false” “N/A”
Validations (last 24h)	Counts how many times Phone Validation was triggered for this number in the past 24 hours. Particularly useful for detecting fraud risk when there is an unusual number of interactions.	Integer	“15”

Note: Unlike in Voice, SHAKEN/STIR call attestation for spoofing detection is not applicable.